Services
Hearing services at Mombasa Hearing Centre
Everything from the first hearing test to lifelong aftercare happens under one roof on Nkrumah Road. 23 years of practice, serving patients from the Coast, Nairobi and the rest of Kenya, have taught us that careful measurement, plain explanation and steady follow-up matter more than anything else.
What we do
Complete hearing and balance care
Each service is delivered by our own clinical team on calibrated equipment, and every finding is explained to you before you leave the centre.
Diagnostic Hearing Assessment
A full audiological work-up: history, otoscopy, pure tone audiometry, speech testing and tympanometry, explained to you the same day.
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Paediatric Hearing Care
Hearing assessment for babies, toddlers and school-age children using play audiometry, visual reinforcement and objective testing when needed.
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Hearing Aid Fitting and Verification
Selection, programming and verified fitting of Starkey hearing aids, with follow-up appointments to settle the prescription over the first months.
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Hearing Aid Repairs, Servicing and Supplies
In-house cleaning, tubing and receiver replacement, re-programming, manufacturer repairs, and Starkey batteries and accessories held in stock.
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Tinnitus Assessment and Management
Measurement of the ringing you hear, investigation of the cause, and a structured management plan combining sound therapy, amplification and counselling.
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Balance and Vestibular Care
Investigation of dizziness and vertigo with caloric testing, followed by individually prescribed vestibular rehabilitation exercises.
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Custom Ear Moulds and Hearing Protection
Custom-made ear moulds, noise plugs, swim plugs and musician protection, taken from impressions made at the centre.
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Home Visits
Limited home appointments for patients who genuinely cannot travel to the centre, arranged case by case with our clinical team.
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Your visit
What happens from the moment you walk in
A first appointment usually takes under an hour, and you leave with results in your hand rather than a promise to call.
- 1
Registration and history
Our front desk registers you and takes a short history: when the difficulty started, any ear infections, noise exposure, medication and family history.
- 2
Examination and testing
The audiologist examines both ear canals, then runs the tests your symptoms call for, from pure tone audiometry through to tympanometry or balance assessment.
- 3
Results explained
Your audiogram is printed and explained in English or Kiswahili, with family welcome in the room, so the decision that follows is an informed one.
- 4
Plan and follow-up
Where treatment is needed we set it out clearly: medical referral, a hearing aid trial, tinnitus management or a review date. Aftercare continues for the life of the device.
Not sure which service you need?
Most people start with a diagnostic hearing assessment, and everything else follows from what it shows. Send us a message and our team will point you to the right appointment.